How long do photo gift orders take?
Once you place your order, we'll process and ship it within 5-7 business days. We will then email you when you order ships. Please allow 2-3 days for your photo gift order to arrive via standard mail. If you selected express shipping (2-day or overnight), your order will arrive sooner.
Can I ship a photo gift directly to a friend?
Yes, your photo gift order can be shipped to any address in the United States. In addition, the packing slip included with a photo gift order does not have prices on it. Please note that all the items in your cart must ship to the same address. For instance, we cannot ship photo gifts to one address, and your prints to another. If you need to order some items for yourself, and some for a friend, please place two separate orders..
What resolution is required to put a photo on a gift?
Most gifts require a photo with a minimum resolution of 900 x 600 pixels. We will automatically check the resolution of the photos you choose to determine whether they are sufficient for your photo gifts. If your photo is not of an adequate resolution, an orange triangle will appear below the thumbnail of the photo on the order page.
Can I mail you a photo to create a photo gift?
Yes you can send us an image that is under 10mg, however you may also sent it to us on a large storage site that can host free space. However, you can use a scanner to scan your print and create a digital photo file (jpeg format is recommended). You can then upload the digital photo file to webmaster@devized.com. Remember when scanning that most gifts require a photo with a minimum resolution of 900 x 600 pixels (200 dpi).
What is the return/refund policy for photo gifts?
Please contact Customer Service by emailing customerservice@devized.com. |